A LITTLE HELP WITH THE NEXT STEP

Let’s get your links
back on track.

Start with a guide, ask for help or return to your private conversation. No customer account needed.

Open a support ticket

ANSWERS YOU CAN USE RIGHT NOW

Common questions.
Clear next steps.

My redirect still goes to the old destination.

Test the exact path in the plugin, then inspect a fresh browser request. A permanent redirect may be cached by a browser or CDN. Review server rules and other redirect plugins too. Follow the cache checks.

A migration check is unverified. What now?

Look at the specific result and retry after fixing the cause. Checks need PHP cURL and a supported direct connection; private networks and unsupported ports are blocked. An unverified check is not a pass. Read the results guide.

Can I import rules from a spreadsheet?

Yes. Export it as CSV using the supported headers. Free lets you preview and import new sources. Pro supports explicitly updating existing sources in a reviewed migration. Get the format and template.

Can I undo a migration?

Free and Pro can restore a retained rule snapshot. That restores plugin rules; it does not restore page content or purge a browser’s cached redirects. Read the recovery guide.

I lost my private purchase or ticket link.

For purchases linked to a customer account, request an account setup or password-reset email using your purchase email address. Older purchase links and private support conversations use separate access links. If you have lost one, contact support so we can verify ownership. Never send passwords, access codes or full card details in a support message.

Where can I read about cookies or request my data?

Read Cookies & privacy for information about essential storage and the current analytics settings. Private tickets and purchases have resource export and privacy-request controls. See the privacy notice for your rights and current contact arrangements.

START A PRIVATE CONVERSATION

Tell us what’s happening.

Save the private link provided after you send your message.

Never include passwords, API keys or payment-card details.

We use this information to respond to your request. Optional contact details can help with a manually arranged follow-up; they do not enable automatic reply emails. See our privacy notice; submitting does not sign you up for marketing.

Spam protection is provided by Cloudflare. Loading it sends your IP address and browser signals to Cloudflare. Provider details and alternatives.

Automatic customer reply emails are not enabled. Keep your private link and check it for replies.